I just bought the Template Pack but want the CLEAN Pro Theme instead. What should I do?

So you’ve decided to upgrade from the template pack to the theme. Great choice! Here’s how you can make this happen.


  1. Click on the little gear icon to navigate to your settings, then hit marketplace downloads in the column on the left.
  2. Head to the Packs tab, hover over the Premium Pack, and select Request a refund under the Actions menu.  

    Screen Shot 2022-02-03 at 2.56.30 PM
  3. Go back to the HubSpot Asset Marketplace, and search for Helpful Hero under Themes.
  4. You’ll see CLEAN Pro pop up. Go ahead and click on it, then purchase. Now you’re ready to build your new website with CLEAN!
  5. The funds from your refunded Premium Pack should be returned to your account within a handful of business days.

Pro tip: the sooner you take action and upgrade, the better! Remember that for the first 30 days, you’re backed by our 100% happiness guarantee. Plus, you don’t want to get too deep into design work before switching to the theme. 

Still on the fence? Read more about the benefits of the theme vs. the template pack here.